EMS Dispatch Specialist — 24/7 Critical Care Communications

Emergency Telecommunicator Services; Martin (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Martin, OH seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate resources using approved protocols. The role supports responders by relaying information and guiding essential instructions during emergencies.

Duties include receiving calls, confirming location, dispatching or coordinating ambulance resources, and maintaining documentation.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification may be required depending on appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the EMS dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Attention to detail

Ability to work under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

Job description

Emergency Telecommunicator Services in Martin, OH seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate resources using approved protocols. The role supports responders by relaying information and guiding essential instructions during emergencies.

Duties include receiving calls, confirming location, dispatching or coordinating ambulance resources, and maintaining documentation.