Life-Saving EMS Dispatcher (24/7 Critical Communications)

County Emergency Communications; Defiance (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Defiance, OH is seeking experienced Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather incident details, verify locations, and assign priorities using approved protocols to guide responders efficiently.

Responsibilities include receiving calls, confirming patient information, delivering protocol-based instructions, and relaying data to responders while maintaining thorough documentation and quality standards.

Qualifications

• High school diploma or equivalent required; EMS/EMD certification recommended.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required by some agencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Defiance, OH is seeking experienced Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather incident details, verify locations, and assign priorities using approved protocols to guide responders efficiently.

Responsibilities include receiving calls, confirming patient information, delivering protocol-based instructions, and relaying data to responders while maintaining thorough documentation and quality standards.