24/7 Emergency Medical Dispatcher — Critical Call Handler

County Emergency Communications; Athens (OH); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Resumo da oferta

County Emergency Communications in Ohio staffs an Emergency Medical Dispatch center responsible for receiving and triaging medical emergency calls, confirming locations, and coordinating ambulance resources. You will follow established protocols to provide instructions and relay critical information to responders.

The role involves continuous console work, reviewing calls for quality and ensuring patient safety, with the potential for overtime and weekend shifts as needed by the operation.

Qualificações

• High school diploma or recognized equivalent required.
• EMT or paramedic credentials not universally required; verify vacancy.
• CPR certification may be required or preferred.
• EMD certification (Emergency Medical Dispatcher) may be listed as a requirement in the vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conhecimentos

Call taking

Medical dispatch

CPR certification

Formação académica

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Descrição da oferta de emprego

County Emergency Communications in Ohio staffs an Emergency Medical Dispatch center responsible for receiving and triaging medical emergency calls, confirming locations, and coordinating ambulance resources. You will follow established protocols to provide instructions and relay critical information to responders.

The role involves continuous console work, reviewing calls for quality and ensuring patient safety, with the potential for overtime and weekend shifts as needed by the operation.