EMS Dispatch & Logistics Specialist

AHS LLC AHS LLC; Morgantown (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

AHS LLC EMS Monongalia is seeking a dispatcher to coordinate non-emergency medical transport in Morgantown, WV. The role supports patient care documentation, logistics, supply chain, and facilities, reporting to the Monongalia EMS Duty supervisor.

Qualified candidates will have prior dispatcher experience, medical credentials, and familiarity with CAD systems. This position emphasizes customer service, asset tracking, and compliance across EMS operations.

Qualifications

• High School Diploma or equivalent required.
• Certified Dispatcher preferred.
• Current or previous medical certification or license (EMT, Paramedic, RN, etc.) preferred.

Responsibilities

• Process requests for patient transportation.
• Ensure medical necessity where possible.
• Coordinate pre-approvals when necessary.
• Assist with PCS completion and compliance with facilities requesting.
• Answer calls with exceptional customer service.
• Monitor location of ground assets for accurate tracking.
• Use CAD to enter call info and assign assets efficiently.
• Coordinate transport needs with mutual aid agencies.
• Ensure paperwork compliance and crew feedback.
• Provide logistics support and restock assets.
• Data entry and filing to keep operations organized.

Skills

Verbal & written communication

Multitasking

Problem solving

Organizational skills

Flexibility

Call intake process

Education

High School Diploma

Certified Dispatcher

EMT/Paramedic license

Tools

CAD systems

Job description

AHS LLC EMS Monongalia is seeking a dispatcher to coordinate non-emergency medical transport in Morgantown, WV. The role supports patient care documentation, logistics, supply chain, and facilities, reporting to the Monongalia EMS Duty supervisor.

Qualified candidates will have prior dispatcher experience, medical credentials, and familiarity with CAD systems. This position emphasizes customer service, asset tracking, and compliance across EMS operations.