Night EMS Dispatcher: Rapid Ground & Air Transport

WVU Medicine; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an EMS Dispatcher for night shifts in Morgantown, WV. The role handles inbound calls for inter-facility transports and coordinates ground and air logistics using CAD systems.

Strong typing and multitasking are essential for rapid, accurate updates in a high-stress environment. Qualifications include a High School Diploma or equivalent, two years of dispatcher experience, and WV EMT Basic certification.

Qualifications

• Answer calls from internal and external customers and provide service per hospital policy.
• Coordinate ground and air transports using CAD and dispatch tools.
• Must have WV EMT Basic or equivalent certification and related experience.

Responsibilities

• Answer and triage incoming calls for inter-facility transports.
• Coordinate ground ambulances and helicopters, track progress in CAD.
• Enter transport requests accurately and in real-time.
• Communicate with receiving facilities and update transport status.
• Maintain high accuracy under stressful conditions.

Skills

Call dispatch

Multi-tasking

Clear communication

Typing proficiency

Interpersonal skills

Radio communication

Education

High School Diploma or Equivalent

Tools

CAD software

Dispatch software

Job description

WVUH West Virginia University Hospitals is seeking an EMS Dispatcher for night shifts in Morgantown, WV. The role handles inbound calls for inter-facility transports and coordinates ground and air logistics using CAD systems.

Strong typing and multitasking are essential for rapid, accurate updates in a high-stress environment. Qualifications include a High School Diploma or equivalent, two years of dispatcher experience, and WV EMT Basic certification.