EMS Dispatch CSR Trainee — Train for NAEMD Certification

Patriotambulance; Flint (MI); On-site; USD 24,300 - 38,572; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

A leading emergency medical service provider in Flint, MI, seeks a Customer Service Rep/EMD-Trainee to manage ambulance transport requests and coordinate with dispatch. The position requires excellent communication skills, confidentiality maintenance, and the ability to handle crisis events. Ideal candidates will possess a high school diploma and must complete NAEMD and BLS certifications within six months. Join a mission-driven team that values integrity and service.

Qualifications

• High School Diploma or equivalent is required.
• Ability to obtain NAEMD and BLS certifications within six months.
• Dependable, reliable, and willing to support operations.

Responsibilities

• Serve as the first contact for medical transport requests.
• Coordinate with dispatch to ensure timely and accurate communication.
• Maintain confidentiality of patient information.

Skills

Critical thinking

Verbal communication

Conflict resolution

Basic map reading

Interpersonal skills

Education

High School Diploma or GED

Tools

Computer and software applications

Job description

A leading emergency medical service provider in Flint, MI, seeks a Customer Service Rep/EMD-Trainee to manage ambulance transport requests and coordinate with dispatch. The position requires excellent communication skills, confidentiality maintenance, and the ability to handle crisis events. Ideal candidates will possess a high school diploma and must complete NAEMD and BLS certifications within six months. Join a mission-driven team that values integrity and service.