EMD-Trained Emergency Dispatcher

The Judge Group; Mesa (AZ); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

A public safety organization in Mesa, Arizona seeks an experienced emergency dispatcher to manage emergency calls and provide critical support in a fast-paced environment. Candidates should have over a year of experience in emergency dispatch and be skilled in customer service and multitasking. Supporting training and adherence to Standard Operating Procedures is essential for the role, which demands the ability to perform under pressure and ensure high-quality communication during crises.

Formación

• 1+ years of experience as an emergency dispatcher at an ECC/PSAP.
• 1+ years of multi-tasking experience in a critical/crisis-oriented team.
• Experience with Microsoft Office applications.

Responsabilidades

• Answer and enter emergency calls while dispatching.
• Provide Pre-Arrival Instructions according to policies.
• Support training and SOP formulation.

Conocimientos

Emergency Dispatch Experience

Multi-tasking in Crisis Situations

Customer Service

Microsoft Office (Word, Excel, PowerPoint)

Educación

High School diploma/GED

Vocational/Associate degree

Descripción del empleo

A public safety organization in Mesa, Arizona seeks an experienced emergency dispatcher to manage emergency calls and provide critical support in a fast-paced environment. Candidates should have over a year of experience in emergency dispatch and be skilled in customer service and multitasking. Supporting training and adherence to Standard Operating Procedures is essential for the role, which demands the ability to perform under pressure and ensure high-quality communication during crises.