EMS Emergency Dispatcher - 24/7 Console Support & Training

911 Emergency Communications; Village of New Hyde Park (NY); Presencial; USD 40 000 - 70 000; Tempo integral

Resumo da oferta

911 Emergency Communications in New Hyde Park, NY seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and relay critical details to responders. You will apply approved protocols and coordinate ambulance resources to ensure rapid, accurate response while maintaining patient safety.

The role requires a high school diploma or equivalent, CPR certification, and an EMS dispatcher credential where applicable.

Qualificações

• High school diploma or equivalent required; sponsor training possible.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is required or pursued prior to appointment; EMT/paramedic credentials are not universally required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conhecimentos

Communication

Multitasking

Calm under pressure

Active listening

Formação académica

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Descrição da oferta de emprego

911 Emergency Communications in New Hyde Park, NY seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and relay critical details to responders. You will apply approved protocols and coordinate ambulance resources to ensure rapid, accurate response while maintaining patient safety.

The role requires a high school diploma or equivalent, CPR certification, and an EMS dispatcher credential where applicable.