Emergency Medical Dispatcher: 24/7 Critical Communications

Emergency Telecommunicator Services; Centereach (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Centereach, NY is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves gathering patient data, prioritizing calls, and coordinating EMS resources per approved protocols.

Responsibilities include relaying information to responders, instructing patients per protocol, and maintaining accurate call documentation. Training or credentials may be required, with overnight shifts and overtime possible.

Qualifications

• High school diploma or equivalent required.
• EMD certification before appointment may be required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification (Emergency Medical Dispatcher)

Job description

Emergency Telecommunicator Services in Centereach, NY is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves gathering patient data, prioritizing calls, and coordinating EMS resources per approved protocols.

Responsibilities include relaying information to responders, instructing patients per protocol, and maintaining accurate call documentation. Training or credentials may be required, with overnight shifts and overtime possible.