EMS Compliance & Performance Data Analyst

CONFIRE Joint Powers Authority (CA); Rialto (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

CONFIRE, JPA in California seeks a Compliance Analyst to perform professional-level analytical work supporting EMS transport system compliance, contract adherence, and performance monitoring. The role involves analyzing data, developing dashboards, monitoring regulatory requirements, and preparing reports for management.

The position requires a Bachelor’s degree in a related field and at least three years of experience in EMS, healthcare operations, or contract compliance, with strong analytical

Qualifications

• Bachelor's degree in a relevant field from an accredited college or university.
• Three (3) years of professional experience in EMS system analysis, healthcare operations, contract compliance monitoring, quality improvement, or related field.
• Experience with dashboards, performance reports, and executive-level presentations.

Responsibilities

• Monitor compliance with County ambulance service agreements, subcontractor obligations, operational performance standards, and regulatory requirements.
• Collect, analyze, and interpret EMS system performance data (response times, deployment, hospital wall times, unit hour utilization).
• Develop and maintain operational dashboards, performance reports, scorecards, and analytical tools.
• Monitor contractual performance measures and prepare reports identifying trends and opportunities for improvement.
• Conduct compliance reviews, operational assessments, and performance evaluations to ensure adherence to obligations and policies.
• Analyze deployment patterns, workload distribution, resource utilization, and performance data to support optimization.
• Monitor corrective action plans and performance improvement initiatives related to deficiencies.
• Assist with quality assurance and quality improvement activities for EMS operations and customer service.
• Coordinate performance reporting with County representatives, ambulance providers, hospitals, and other stakeholders.
• Research and evaluate EMS industry best practices, regulatory requirements, and benchmarks.
• Prepare analytical reports, presentations, findings, and recommendations for management and external stakeholders.
• Maintain performance databases, reporting systems, and documentation for audits.

Skills

Analytical skills

Regulatory knowledge

Communication skills

Independent judgment

Education

Bachelor's degree in Public Administration, Business Administration, Healthcare Administration, Emergency Management, EMS Administration, Data Analytics, Public Health, Statistics, or related field

Tools

BI tools

GIS

Database systems

Job description

CONFIRE, JPA in California seeks a Compliance Analyst to perform professional-level analytical work supporting EMS transport system compliance, contract adherence, and performance monitoring. The role involves analyzing data, developing dashboards, monitoring regulatory requirements, and preparing reports for management.

The position requires a Bachelor’s degree in a related field and at least three years of experience in EMS, healthcare operations, or contract compliance, with strong analytical