Data Analyst - EMS

Charleston co.; North Charleston (SC); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

Medical and dental benefits available

Retirement options (401k/457)

Deferred compensation available

Life and disability coverage available

Longevity increases and merit raises

Job summary

Charleston County EMS is seeking an experienced Data Analyst to leverage data from CAD, ePCR, scheduling, billing, and other systems to produce meaningful, timely reports for EMS leadership. The role emphasizes data integrity and contributing to process improvements in a public safety setting.

The ideal candidate will combine strong analytical skills with business insight to support informed decision making and operational efficiency across the EMS Department.

Qualifications

• Associate’s Degree required; Bachelor’s Degree preferred, with emphasis in Business Administration or Analytics AND two (2) years or more experience in data analysis.
• Public safety agency experience is preferred.
• Strong knowledge of Excel, PowerBI, SQL and related data analysis tools.

Responsibilities

• Access and use data from CAD, ePCR, Workforce Scheduling and Timekeeping, Fleet, Financial, Logistics, Safety, GIS and Billing systems to create meaningful reports.
• Audit data to ensure integrity and aid EMS leadership in decision making and process improvements.

Skills

Excel

PowerBI

SQL

Education

Associate’s Degree

Bachelor’s Degree preferred

Job description

Charleston County EMS is looking for an experienced Data Analyst to utilize data generated from departmental and external resources to ensure data integrity, perform analysis, and create reports for the EMS Departmental Leadership and others as assigned.

The motto of Charleston County EMS is “We Care”. We are an EMS system that relies on Innovation, Trust, Compassion, Respect and Dedication to provide empathetic and compassionate customer service and excellent medical care to our community of citizens and visitors. If you have the commitment to help others and want to have a career that makes a difference, now is your opportunity to join one of the finest EMS departments in the nation.

Charleston County offers a full complement of benefits including:

• 3% longevity increases PER YEAR after years 1, 2, 3, 4, and 5, with merit Increases (rates set by County Council) annually thereafter based on performance evaluations
• Medical and dental benefits available for employee and family
• Retirement
• Deferred compensation available (including 401k and 457 plans)
• Optional life and disability coverage available

HIRING HOURLY RANGE: $27.17 - $35.58

The closing date for applications is Sunday, November 8, 2026 at 11:59pm

The EMS Data Analyst will access and use data from a variety of software programs and sources to create meaningful and professional reports for EMS leadership to assist in decision making and process/system improvement. The Data Analyst will utilize/integrate information from CAD, Electronic Patient Care Reports (ePCR), Workforce Scheduling and Timekeeping (UKG), Fleet Management and Telematics, Financial and Budget systems, Logistics and Inventory systems (OpIQ), Safety Records, GIS, and Billing systems. Combining that data with a thorough understanding of the business processes in a Public Safety Directorate, the Data Analyst will create high quality, timely and accurate reports. They will assist EMS Leadership with ensuring data integrity by auditing and analyzing data that will be used to recommend ongoing process improvement activities to bring greater efficiency to Charleston County EMS.

• Associate’s Degree required; Bachelor’s Degree preferred, with emphasis in Business Administration or Analytics AND two (2) years or more experience in data analysis, with experience in a public safety agency preferred
  • OR Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work demonstrating relevant EMS leadership experience, proven command andICS experience, and experience leading multiple units/companies during incidents and disasters
• Strong knowledge of Microsoft Excel, PowerBI, SQL, and/or other data analysis software