EMS Communications Dispatcher: 24/7 Urgent Medical Calls

911 Emergency Communications; Earl (NC); Sur place; USD 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Résumé du poste

911 Emergency Communications in Earl, NC is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm details, and guide responders using approved protocols. Duties include prioritizing responses, coordinating ambulance resources, and documenting calls for quality review.

Applicants may need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and may vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred for appointment)

CPR certification

EMT or paramedic credentials not universally required

Description du poste

911 Emergency Communications in Earl, NC is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm details, and guide responders using approved protocols. Duties include prioritizing responses, coordinating ambulance resources, and documenting calls for quality review.

Applicants may need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and may vary by vacancy.