Emergency Medical Dispatcher - 24/7 Life-Saving Dispatch

911 Emergency Communications; Faith (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications in Faith, NC is hiring Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather information, verify locations, and apply approved dispatch protocols to guide responders in real time.

Successful candidates may pursue EMS dispatcher certification and CPR training, with ongoing opportunities for professional development within a demanding, mission-critical environment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Faith, NC is hiring Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather information, verify locations, and apply approved dispatch protocols to guide responders in real time.

Successful candidates may pursue EMS dispatcher certification and CPR training, with ongoing opportunities for professional development within a demanding, mission-critical environment.