Empowerment Case Manager, Shelter & Victim Services

YWCA South Hampton Roads; South Hampton (MD); On-site; USD 38,000 - 45,000; Full time

Job summary

YWCA South Hampton Roads is seeking a Case Manager to work with shelter guests, assess needs, connect clients to services, and coordinate ongoing support. You will collaborate with Housing Case Manager, Victim Services, and allied professionals to ensure comprehensive care and resource referrals.

Qualifications include a bachelor's degree in social work or related field or 8 years of experience, plus experience with survivors of interpersonal violence.

Qualifications

• Bachelor's degree in social work, psychology, criminal justice, human services, or related field, or eight years of related experience.
• Experience with victims of interpersonal violence, persons with disabilities, mental health concerns, and chronic homelessness.
• Must complete a background check and the YWCA SHR training.
• Must have a valid driver's license and travel access; reliable transportation required.

Responsibilities

• Conduct initial service intake and needs assessments to determine client needs and coordinate services.
• Complete thorough assessments to identify strengths, needs, barriers, and goals.
• Provide crisis intervention counseling and safety planning.
• Maintain client case records and ensure confidentiality per policy.
• Coordinate referrals and collaborate with Housing Specialist and other teams.

Skills

Interpersonal violence knowledge

Communication skills

Teamwork

Education

Bachelor's degree in social work/related field

Eight years of related experience

Tools

Microsoft Office

Job description

YWCA South Hampton Roads is seeking a Case Manager to work with shelter guests, assess needs, connect clients to services, and coordinate ongoing support. You will collaborate with Housing Case Manager, Victim Services, and allied professionals to ensure comprehensive care and resource referrals.

Qualifications include a bachelor's degree in social work or related field or 8 years of experience, plus experience with survivors of interpersonal violence.