Empowerment Case Manager — Housing & Wellness Advocate

Care For the Homeless; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Care For the Homeless in New York City seeks a Case Manager to provide direct case management services addressing social, mental health, substance abuse, and medical needs to promote client stability and empowerment.

The role includes conducting intakes, developing psychosocial assessments, coordinating housing applications, and collaborating with multidisciplinary staff. Bilingual in English and Spanish preferred; bachelor's degree required.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling or related field.
• 3–5 years of case management experience with homeless or related populations preferred.

Responsibilities

• Completes intakes for new clients and provides orientation to the program and shelter rules.
• Reviews logbooks at the start of each shift to ensure follow-ups are conducted as required.
• Collaborates with multidisciplinary staff to monitor clients’ progress.
• Develops a comprehensive psychosocial assessment to identify and address client needs.
• Maintains documentation in case records and databases and updates client records per policy.]
• Coordinates housing applications and assists with transfers into independent living.
• Participates in weekly case conferences with internal departments and external providers.

Skills

Relationship-building

Independent work

Organizational skills

Time management

Multitasking

Education

Bachelor's degree in Social Work, Psychology, Counseling or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Care For the Homeless in New York City seeks a Case Manager to provide direct case management services addressing social, mental health, substance abuse, and medical needs to promote client stability and empowerment.

The role includes conducting intakes, developing psychosocial assessments, coordinating housing applications, and collaborating with multidisciplinary staff. Bilingual in English and Spanish preferred; bachelor's degree required.