Field Case Manager — Housing & Health Advocate

ACMH, Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

ACMH, Inc. in New York, NY seeks a Case Manager for Safe Options Support to advance outreach for homeless populations, coordinate housing options, and support transitions from street to home.

You will conduct assessments, assist with housing applications, coordinate with hospitals and social services, and advocate for equitable care. This role requires a Bachelor’s degree or higher (or NYS LPN) and a strong commitment to community health.

Qualifications

• Bachelor’s degree or higher; NYS LPN acceptable.
• Experience with homeless populations preferred.
• Strong documentation and reporting skills.

Responsibilities

• Engage and outreach to participants at known hang-outs or transit hotspots.
• Assess health and social needs using SOS tools and risk assessments.
• Coordinate housing processes with the SOR Hub and housing providers.
• Participate in hospital discharge planning to link to community resources.
• Collect, report, and analyze data to inform care delivery.
• Support participants post-housing to resolve clinical and housing barriers.
• Coordinate appointments and accompany participants to ensure access to care.
• Review psychosocial documentation to identify medical, psychiatric and housing needs.

Skills

Outreach experience

Counseling skills

Data reporting

Computer proficiency

Collaboration

Transit system knowledge

Homeless resources knowledge

Education

Bachelor’s degree or higher

LPN license (NY state)

Tools

HRA 2010e

Job description

ACMH, Inc. in New York, NY seeks a Case Manager for Safe Options Support to advance outreach for homeless populations, coordinate housing options, and support transitions from street to home.

You will conduct assessments, assist with housing applications, coordinate with hospitals and social services, and advocate for equitable care. This role requires a Bachelor’s degree or higher (or NYS LPN) and a strong commitment to community health.