Case Manager, Homeless Services | Impactful, Flex Schedule

Care For the Homeless; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Care For the Homeless is seeking a Case Manager to provide direct case management services for individuals experiencing homelessness, addressing social, mental health, substance use and medical needs to promote stability and empowerment.

The role involves intake, assessments, collaboration with multidisciplinary teams, and advocacy for entitlements and services. A bachelor’s degree and 3–5 years of relevant experience are preferred, with bilingual English/Spanish highly desirable.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling or related field.
• 3–5 years of case management experience with the homeless, mental health, substance abuse and/or low-income populations preferred.
• Bilingual in English and Spanish strongly preferred.
• Strong relationship-building, organizational, and time-management skills; proficient PC skills (Word/Excel).

Responsibilities

• Completes intakes for new clients and orients them to program and shelter rules.
• Reviews logbooks at start of each shift to ensure follow-ups are conducted as required.
• Collaborates with multidisciplinary staff to monitor clients’ progress.
• Develops a comprehensive psychosocial assessment to identify and address needs.
• Monitors clients’ medication compliance and addresses non-adherence.
• Establishes individualized intervention/treatment plans to promote goals.
• Advocates for clients around entitlements and services.
• Provides case management, including counseling, crisis intervention, coordination of services and referrals.
• Documents in case records and databases per policy.
• Assists with housing applications and client transfers; escorts when needed.

Skills

Relationship-building

Organization

Time management

MS Word

Excel

Bilingual (English/Spanish)

Education

Bachelor's degree in Social Work / Psychology / Counseling or related field

Job description

Care For the Homeless is seeking a Case Manager to provide direct case management services for individuals experiencing homelessness, addressing social, mental health, substance use and medical needs to promote stability and empowerment.

The role involves intake, assessments, collaboration with multidisciplinary teams, and advocacy for entitlements and services. A bachelor’s degree and 3–5 years of relevant experience are preferred, with bilingual English/Spanish highly desirable.