Empowering Eligibility Services Clerk II

Texas Health and Human Services; Bandera (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services is seeking an Eligibility Services Clerk (ES Clerk II) in Bandera, TX. This full‑time position supports the Access and Eligibility Services division, delivering essential clerical services to help Texans access food, medical care and cash assistance with accuracy and compassion.

You'll process applications, manage mail and documents, verify signatures, respond to inquiries, and maintain files in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Experience in a professional customer service environment encouraged.

Responsibilities

• Process mail, open and date stamp incoming applications and supporting documents.
• Review applications for required signature, date, and supporting documents.
• Log applications and assign complete applications for processing.
• Respond to client inquiries and requests for assistance.

Skills

Customer service

Data entry

Education

High School diploma or GED

Job description

Texas Health and Human Services is seeking an Eligibility Services Clerk (ES Clerk II) in Bandera, TX. This full‑time position supports the Access and Eligibility Services division, delivering essential clerical services to help Texans access food, medical care and cash assistance with accuracy and compassion.

You'll process applications, manage mail and documents, verify signatures, respond to inquiries, and maintain files in a fast-paced environment.