Empowering Childcare Eligibility Navigator

Paycom - ATS; Lancaster (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Job summary

ELRC seeks an Eligibility Specialist in Lancaster, PA to determine eligibility and redetermination for subsidized childcare. You will interview families, update demographic and eligibility data, and support enrollments and transfers in the DHS system.

Collaboration with other departments and providers is essential to deliver services, while maintaining clear information flow and timely processing. Strong organization and communication are required.

Qualifications

• Strong organizational abilities and the capacity to multi-task.
• Excellent verbal and written communication with diverse clients.
• Ability to prioritize and manage workload under pressure.
• Able to work independently and as part of a team.

Responsibilities

• Determine eligibility and redetermination for subsidized childcare services per DHS policies.
• Maintain alerts and records in the data systems and enroll families.
• Collaborate with internal departments and providers to support program delivery.
• Inform parents and providers about funding options and eligibility criteria.

Skills

Organizational skills

Effective communication

Prioritization

Independent work

Education

High school diploma with 2 years human services experience

Job description

ELRC seeks an Eligibility Specialist in Lancaster, PA to determine eligibility and redetermination for subsidized childcare. You will interview families, update demographic and eligibility data, and support enrollments and transfers in the DHS system.

Collaboration with other departments and providers is essential to deliver services, while maintaining clear information flow and timely processing. Strong organization and communication are required.