Empowered Utility Customer Service Pro | ESOP Benefits

Border States; Fremont (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Job summary

Border States is seeking a Customer Service Representative in Fremont, NE. This role supports daily operations, promotes sales, and provides service to customers by obtaining orders and resolving billing problems.

The ideal candidate will have a two-year degree in business or trade, with two years of experience in customer service or sales, preferably with electrical products. Strong communication skills and computer proficiency are essential. Benefits include health, dental, and vision coverage.

Qualifications

• Minimum of two years of customer service or sales experience.
• Strong knowledge of electrical products and systems preferred.
• Ability to read, write, and speak in English is preferred.

Responsibilities

• Support daily operations of the Customer Service Team.
• Obtain orders and provide proactive customer service.
• Resolve customer billing problems.

Skills

Excellent customer service skills

Interpersonal communication

Technical ability to understand electrical systems

Education

Two-year business/trade degree

Tools

Microsoft Office Suite

SAP software

Job description

Border States is seeking a Customer Service Representative in Fremont, NE. This role supports daily operations, promotes sales, and provides service to customers by obtaining orders and resolving billing problems.

The ideal candidate will have a two-year degree in business or trade, with two years of experience in customer service or sales, preferably with electrical products. Strong communication skills and computer proficiency are essential. Benefits include health, dental, and vision coverage.