Empower Veterans: Housing Case Manager (Hybrid)

Minority Veterans of America; Seattle (WA); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Minority Veterans of America (MVA) seeks a dedicated Case Manager to support veterans in our Transitional Housing Program and MVCC services. You will manage a small caseload, conduct assessments, and develop housing stability plans.

This full-time, in-person role involves on-site days, plus one remote day for documentation; you will coordinate referrals to healthcare, benefits, and community resources, and maintain thorough case notes.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, or related field, or equivalent experience.
• Experience providing case management to veterans, individuals experiencing homelessness, or other vulnerable populations.
• Knowledge of VA healthcare, VA benefits, housing programs, and community resources.
• Strong organizational, documentation, and time management skills.
• Ability to work independently while collaborating effectively with hybrid/remote team.
• Experience with trauma-informed care, harm reduction, motivational interviewing, and strengths-based case management preferred.

Responsibilities

• Provide ongoing case management for Transitional Housing residents.
• Conduct comprehensive assessments to identify strengths, barriers, and service needs.
• Develop, implement, and regularly update individualized housing stability and service plans.
• Meet with residents regularly to monitor progress toward goals.
• Guide residents in attaining permanent housing and housing stability.
• Coordinate referrals for healthcare, behavioral health, substance use treatment, employment, education, legal services, and other resources.
• Assist residents with benefits applications, including VA benefits and public assistance.
• Maintain accurate case notes, assessments, and program documentation.
• Monitor participant compliance with program expectations and provide supportive interventions.
• Identify ways for residents to engage as a household.
• Participate in case conferencing and community partner meetings as needed.
• Respond to participant crises and coordinate emergency resources when necessary.
• Welcome and engage veterans at MVCC; connect with partners and resources.
• Collect intake information for financial assistance requests and maintain records.

Skills

Case management

Trauma-informed care

Harm reduction

Motivational interviewing

Interdepartmental collaboration

Documentation

Communication

Boundaries

Education

Bachelor's degree in Social Work, Human Services, Psychology, or related field (or equivalent experience)

Job description

Minority Veterans of America (MVA) seeks a dedicated Case Manager to support veterans in our Transitional Housing Program and MVCC services. You will manage a small caseload, conduct assessments, and develop housing stability plans.

This full-time, in-person role involves on-site days, plus one remote day for documentation; you will coordinate referrals to healthcare, benefits, and community resources, and maintain thorough case notes.