Employee Wellness Counselor (EAP & Telehealth)

McLaughlin Young Employee Services; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program (EAP)

401K

Job summary

MYgroup is seeking a Clinical Care Partner to provide in-person, virtual, and telephonic counseling to employees and dependents of client companies. You will conduct assessments, short-term counseling, and case management, ensuring HIPAA compliance and timely referrals for long-term issues.

The ideal candidate holds a Master’s or Doctorate in a mental health field and an NC license (LPC/LCMHC, LMFT, LCSW) with at least 3 years post-graduate experience.

Qualifications

• Master’s and/or Doctorate and at least 3 years post-graduate clinical experience.
• Licensed in NC mental health: LPC/LCMHC, LMFT, or LCSW (affiliate-level not accepted).
• Knowledge of referral resources; EAP experience preferred; CEAP preferred.

Responsibilities

• Conduct in-person, virtual, or telephonic assessment and short-term counseling for employees and dependents.
• Complete case management of all clinical cases including affiliates.
• Abide by HIPAA and client confidentiality requirements; refer long-term issues to appropriate resources.
• Establish and maintain relationships with clients and providers; communicate via phone, video, and email.
• Provide excellent customer service to client companies and employees.

Skills

Team collaboration

Organizational skills

Customer service

Phone-based experience

Multitasking under stress

Communication skills

Education

Master’s or Doctorate in psychology/counseling/social work

NC License in mental health (LPC/LCMHC, LMFT, LCSW)

Tools

Microsoft Office

EAP software

Job description

MYgroup is seeking a Clinical Care Partner to provide in-person, virtual, and telephonic counseling to employees and dependents of client companies. You will conduct assessments, short-term counseling, and case management, ensuring HIPAA compliance and timely referrals for long-term issues.

The ideal candidate holds a Master’s or Doctorate in a mental health field and an NC license (LPC/LCMHC, LMFT, LCSW) with at least 3 years post-graduate experience.