EAP Counselor (Hybrid) – Workplace Wellness & Crisis Support

Magellan Health, Inc.; Los Angeles (CA); Hybrid; USD 71,000 - 113,000; Full time

Benefits offered by this job

Health benefits

Short-term incentives

Job summary

Magellan Health, Inc. in Los Angeles seeks an experienced EAP Counselor to provide clinical support on-site and in hybrid settings. You will conduct assessments, counseling and triage, consult with employees and organizations, and help restore functioning while maintaining thorough documentation.

Requirements include a Master’s in Behavioral Health and current licensure. The role emphasizes crisis intervention, problem-solving approaches, and strong customer service across organizational levels.

Qualifications

• Minimum of 5 years of clinical experience after graduate degree.
• Clinical training includes chemical dependency, mental health and brief therapy.
• Understanding of workplace issues and employee/employer relationships.
• Knowledge of EEO, ADA, FMLA, and Drug Free Workplace requirements.
• Ability to assess risk, substance use, job performance and referrals.
• Competence in crisis intervention and outpatient brief therapy.
• Strong listening and customer service skills; interacts at all levels.
• Adaptable to changing priorities with a positive attitude.

Responsibilities

• Provide direct clinical support to employees and organizations.
• Consult with employees on workplace issues and concerns.
• Deliver EAP services including assessment, counseling and referrals.
• Manage caseload and complete timely documentation to quality standards.
• Collaborate with peers and participate in team activities.

Skills

Crisis intervention

Solution-focused therapy

Customer service

Communication skills

Interpersonal skills

Education

Master's degree in Behavioral Health

Job description

Magellan Health, Inc. in Los Angeles seeks an experienced EAP Counselor to provide clinical support on-site and in hybrid settings. You will conduct assessments, counseling and triage, consult with employees and organizations, and help restore functioning while maintaining thorough documentation.

Requirements include a Master’s in Behavioral Health and current licensure. The role emphasizes crisis intervention, problem-solving approaches, and strong customer service across organizational levels.