Remote EAP Clinical Counselor - Crisis & Support

Workplace Options; Alabama; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full benefits package

401k match

Clinical supervision

Job summary

Workplace Options is seeking an EAP Clinical Counselor to provide empathetic, short-term counseling across phone, video, chat and email. The role emphasizes building a connection with clients to ensure they feel heard and supported, with a focus on crisis management and risk assessment.

Qualified candidates will have a Master’s degree in a relevant field and at least two years of direct counseling experience, including crisis intervention, with the ability to work with diverse populations

Qualifications

• Master’s degree in social work, counseling or psychology.
• At least 2 years direct client-contact providing counseling.
• Experience with assessments and clinical tools.
• Experience with short-term modalities such as Solution-Focused, CBT, Mindfulness.
• Integrative, Systemic counselling.
• Crisis intervention training is beneficial.
• Ability to work with clients with substance abuse or crises.

Responsibilities

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Assess and manage high risk calls and working closely with individuals at risk.
• Refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Skills

Empathy

Active listening

Crisis intervention

Communication skills

Education

Master’s degree in Social Work / Counseling / Psychology

Job description

Workplace Options is seeking an EAP Clinical Counselor to provide empathetic, short-term counseling across phone, video, chat and email. The role emphasizes building a connection with clients to ensure they feel heard and supported, with a focus on crisis management and risk assessment.

Qualified candidates will have a Master’s degree in a relevant field and at least two years of direct counseling experience, including crisis intervention, with the ability to work with diverse populations