Employee Relations Strategist - Fair, Impactful HR Partner

Learning Care; Novi (MI); On-site; USD 85,000 - 92,000; Full time

Benefits offered by this job

Childcare discount

Tuition reimbursement

401(k) company match

Flexible PTO

Job summary

Learning Care is seeking an Employee Relations Consultant to promote a positive, inclusive workplace and to resolve employee-related issues in compliance with laws and company policy. The role partners with HR and senior leaders to investigate concerns, draft reports, and guide investigations to timely closure.

You will advise on disciplinary actions, perform trend analyses, and design training programs to improve relations while maintaining confidentiality and professionalism.

Qualifications

• Bachelor's degree or equivalent experience.
• Excellent customer service skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Proven experience as an Employee Relations Consultant or similar role.
• Excellent working knowledge of process and policy management, reporting, investigations, and federal and state labor laws and employment regulations.
• Experience in conducting investigations and resolving disputes.
• Ability to use reason and de-escalation skills to manage difficult or emotional situations.

Responsibilities

• Investigate workplace issues/concerns raised through internal Company channels and some externally filed complaints, including complaints of employment discrimination, harassment, retaliation, and other violations of Company policy.
• Exhibit sound judgment in recommending outcomes for investigations.
• Partner with Human Resources, Support Central & Field Leaders to ensure proper handling and disposition of cases involving all employees.
• Work with the Office of the General Counsel, on case reviews at the legal support level.
• Prepare, track, and maintain appropriate investigation documentation; Develop and implement investigation plans.
• Drive timely closure of open cases/concerns in alignment with Employee Relations Service Level Agreements.
• Manage employee data and statements in a highly confidential manner.
• Draft concise and clear investigation reports.
• Partner cross functionally on investigations, discipline, performance management Title 7 & Title 9 claims, and other aspects of employee relations.
• Coach, counsel, and educate employees on HR policies, performance management and processes.
• Analyze case activity and determine trends/recommendations for proactive actions.
• Preparing reports on employee relations activities and trends for senior leaders.
• Designing and delivering training programs on employee relations topics.
• Foster an effective, inclusive work environment/culture and relationships, balancing employee advocacy with stewardship of company goals and values.
• Conduct other duties as necessary to align with EEO regulations, and other internal and external policies and directives

Skills

Customer service

Investigations

Communication

HR policies

De-escalation

Root cause analysis

Confidentiality

Professionalism

Time management

Microsoft Office

HRIS

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

HRIS

Job description

Learning Care is seeking an Employee Relations Consultant to promote a positive, inclusive workplace and to resolve employee-related issues in compliance with laws and company policy. The role partners with HR and senior leaders to investigate concerns, draft reports, and guide investigations to timely closure.

You will advise on disciplinary actions, perform trend analyses, and design training programs to improve relations while maintaining confidentiality and professionalism.