Employee Relations Manager

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

Ann & Robert H. Lurie Children's Hospital of Chicago seeks a Manager of Employee Relations to lead the employee relations function, investigate concerns, and ensure lawful, policy-compliant practices across the organization.

You will coach leaders and collaborate with Legal, Compliance, and HR teams to promote a respectful, inclusive workplace. You will develop and disseminate HR policies, analyze trends, and drive programs that enhance engagement and retention.

Qualifications

• Bachelor's degree in human resources or related field required.

Responsibilities

• Oversee employee relations functions within HR and develop policies for internal audits of employee issues.
• Investigate harassment, discrimination, or other policy violations and maintain confidential records.
• Advise leaders to implement positive practices, ensuring legal and policy compliance.
• Collaborate with HR Consultants and Legal/Compliance to ensure adherence to laws and policies.
• Analyze trends to improve engagement and retention; develop training tools for managers.

Skills

Employee relations

Leadership

Investigations

Policy development

Communication

Analytical skills

MS Office

HR knowledge

Education

Bachelor's degree in HR or related field

Tools

MS Office

HRIS

Job description

The Manager, Employee Relations helps cultivate a positive work environment by providing expert consultation and guidance to leaders and employees on diverse and complex employee relations matters. In collaboration with the Sr. Director, Human Resources Consulting & People Operations, this position ensures that human resources and employee relations practices are consistent and in compliance with applicable federal, state, and local laws. This role partners with all levels to address workplace concerns, conduct investigations, ensure compliance with employment laws and healthcare regulations in order to promote a respectful and inclusive work environment.

Essential Job Functions:

• Manages the employee relations functions within the human resources department. Develops and oversees policies and processes for conducting internal audits of employee issues and conflicts.
• Responsible for overseeing and investigations of all complaints related to harassment, discrimination, or other policy violations including HR related Compliance, and Bias Hotline reports. Maintains accurate and confidential investigation records and documentation.
• Resolve escalated issues arising from negative workplace situations, ensuring fair and consistent treatment.
• Coach and consult with leaders to implement positive practices that positively impact employee engagement and retention. Recommend strategies for addressing these issues ensuring legal and policy compliance.
• Consults with employees seeking assistance from Human Resources. Assists them in developing strategies to address their concerns ensuring a channel for employee feedback and communication of employees concerns to leadership.
• In partnership with Sr. Director, prepares Human Resource policies and procedures related to employee relations. Updates these policies based on legislative and other changes. Ensures that these policies are disseminated, and that managers and employees are educated concerning policies.
• Provide input and feedback to the Sr. Director in developing tactical and strategic plans that align with Human Resources goals.
• Analyzes business unit’s trends and metrics related to employee relations in order to develop solutions, programs and policies to improve employee engagement and retention. Meets with business units to review.
• Asses needs, plans, and implements leadership development programs related to employee relations issues. Develop tools and resources to support managers concerning employee relations issues.
• Advises and educates leaders on best employee relations practices and strategies for managing employment related problems and employee grievances.
• Works closely with HR Consultants to ensure adherence to all applicable laws and employer policies.
• Collaborates with Legal Services, Compliance & Integrity Department, and others on employee-related matters.
• The authority to hire, separate, promote demote, write, and administer performance evaluations.
• Other job functions as assigned.

Knowledge, Skills, and Abilities:

• Bachelor’s degree in human resources, or related field required.
• Minimum 5 years’ experience handling employee relations matters. Will consider 8 years of employee relations experience in lieu of bachelor’s degree.
• Previous leadership experience preferred.
• Demonstrated knowledge of principles of human resources, including commonly used guidelines and federal, state, and local employment laws.
• Ability to comprehend, interpret and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Highly developed problem solving, investigative and analytical skills, resulting in strong ability to identify issues, write reports and make recommendations.
• Excellent communication, interpersonal relationship skills, problem-solving skills, and analytical skills.
• Proficiency with Microsoft Outlook, Excel, and Power Point
• Certification/Licensure/Registration: PHR or SPHR or SHRM-SCP, SHRM CP Certification preferred.