Employee Relations Specialist: Investigations & Policy

National Heritage Academies; Grand Rapids (MI); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

National Heritage Academies (NHA) is seeking an Employee Relations Consultant to support Principals, Deans, and Managers across the organization with employee matters, investigations, and policy guidance. This role focuses on performance concerns, misconduct, discipline writing, and reporting.

Based at our Grand Rapids service center, this in-person position requires a bachelor’s degree in HR or related field and 0–3 years in HR, with strong communication, CRM familiarity, and knowledge of

Qualifikationen

• Bachelor’s Degree in Human Resources, Labor Relations, or Business Management preferred.
• 0-3 years of experience in a Human Resources role.
• Experience with CRM databases is a plus.
• Excellent customer service skills.
• Attention to detail and organization.
• Understanding of general Microsoft Windows-based applications.
• Able to prioritize and manage a wide variety and high quantity of tasks.
• Both verbal and written communication skills.
• Ability to build relationships with cross functional teams.
• Knowledge of employment laws and trends.
• Calm demeanor and approach in difficult situations.
• Ability to problem solve.
• Ability to stay on task and meet deadlines.

Aufgaben

• Provide guidance on employee related matters (misconduct, performance concerns, policy explanations).
• Approve terminations and assist leaders through the process.
• Maintain and update Employee Relations CRM.
• Gather employee files, investigation documents, and related requests for review.
• Create reports on various data sets (engagement, exit interviews, hotline data).
• Write and process discipline, performance, termination letters, and separation agreements.
• Organize documentation for employee personnel files and video evidence where needed.
• Provide guidance on handling difficult conversations and conflict resolution.
• Assist in employee dispute resolution and handbook updates for compliance.
• Develop and deliver presentations to leaders and employees on topics.

Kenntnisse

Customer service

Attention to detail

Verbal communication

Written communication

Relationship building

Problem solving

Time management

Calm demeanor

Ausbildung

Bachelor's Degree in HR/Labor Relations/Business Management

Tools

CRM databases

Jobbeschreibung

National Heritage Academies (NHA) is seeking an Employee Relations Consultant to support Principals, Deans, and Managers across the organization with employee matters, investigations, and policy guidance. This role focuses on performance concerns, misconduct, discipline writing, and reporting.

Based at our Grand Rapids service center, this in-person position requires a bachelor’s degree in HR or related field and 0–3 years in HR, with strong communication, CRM familiarity, and knowledge of