Employee Relations Specialist — Compliance & Case Expert

Thornton Tomasetti; United States; On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott Park, IL-based HR Consultant role within CHR Corporate Human Resources delivers employee relations services across functions and countries, acting as a single point of contact for efficient resolution while ensuring policy compliance.

You will handle Tier 1 issues, assist investigations, maintain confidential ER data, and strive to meet service levels, with opportunities to grow in a global health leader.

Qualifications

• Bachelor’s degree required.
• 0-2+ years' experience within a corporate HR environment.
• Excellent written and verbal communication skills required.
• Ability to work confidentially and professionally with all levels of employees.
• Software knowledge: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
• Bilingual fluency in English and Spanish preferred.

Responsibilities

• Compliance with applicable Corporate and Divisional Policies and procedures.
• Assist Office of Ethics & Compliance and Security with investigations related to Employee Relations issues.
• Maintain confidential ER data in systems and paper files.
• Provide professional service in accordance with the ER Service Level Agreement.
• Independently resolve Tier 1 cases and manage Tier 2 with guidance from manager.
• Understand customer’s ER requirements.
• Proactively bring forward solutions to address business requirements.
• Meet defined ER service level agreement.
• Implement solutions as directed and execute defined projects.

Skills

HR experience

Communication

Confidentiality

Excel

Bilingual English/Spanish (preferred)

Education

Bachelor’s degree

Tools

Workday

Salesforce

Job description

Abbott Park, IL-based HR Consultant role within CHR Corporate Human Resources delivers employee relations services across functions and countries, acting as a single point of contact for efficient resolution while ensuring policy compliance.

You will handle Tier 1 issues, assist investigations, maintain confidential ER data, and strive to meet service levels, with opportunities to grow in a global health leader.