Employee Relations & Performance Partner

Brex; New York (NY); Hybrid; USD 145,000 - 181,000; Full time

Job summary

Brex in New York City is seeking an experienced Employee Relations Business Partner to elevate performance management and drive consistent processes across teams. You will coach managers, run investigations end-to-end, and support termination decisions with careful documentation.

This hybrid role requires collaborating with the People Team and legal, with a focus on scalable processes and thoughtful escalation.

Qualifications

• . 5-8 years of HR experience in high-growth organizations.
• .
• Demonstrated experience running employee investigations end-to-end, including documentation and recommendations.
• .
• Hands-on experience supporting or executing employee terminations.
• .
• Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation).
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• Proven ability to build trusted relationships with managers and influence outcomes.

Responsibilities

• Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes.
• Serve as the first point of contact for manager questions on performance-related cases and processes.
• Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support on employee terminations, ensuring consistency.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on RTO (return-to-office) audits.

Skills

HR experience

Investigations

Performance management

Stakeholder management

Tools

Lattice

Workday

Job description

Brex in New York City is seeking an experienced Employee Relations Business Partner to elevate performance management and drive consistent processes across teams. You will coach managers, run investigations end-to-end, and support termination decisions with careful documentation.

This hybrid role requires collaborating with the People Team and legal, with a focus on scalable processes and thoughtful escalation.