Employee Relations Partner - Coach Managers & Investigations

Brex; New York (NY); Hybrid; USD 145,000 - 181,000; Full time

Benefits offered by this job

Hybrid work environment

Remote work up to 4 weeks/year

Job summary

Brex seeks an Employee Relations Business Partner in New York City to develop manager capability and uphold high-performance standards. This role is hybrid, requiring in-office collaboration with flexible remote options.

You will run investigations end-to-end, coach managers, and help build scalable People processes. The position offers growth into a People Business Partner track within Brex.

Qualifications

• 5-8 years of experience in HR in high-growth organizations.
• Demonstrated experience running employee investigations end-to-end.
• Hands-on experience supporting or executing employee terminations.
• Strong understanding of performance management practices in high-performance cultures.
• Proven ability to build trusted relationships with managers and influence outcomes.
• Strong organizational skills with the ability to manage and prioritize multiple workstreams.
• Clear and concise communicator, both written and verbal.

Responsibilities

• Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes.
• Serve as the first point of contact for manager questions on performance-related cases and processes.
• Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support on employee terminations, ensuring consistency.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on RTO (return-to-office) audits.

Skills

HR experience

Employee investigations

Performance management

Coaching managers

Stakeholder management

Communication

Tools

Workday

Lattice

Job description

Brex seeks an Employee Relations Business Partner in New York City to develop manager capability and uphold high-performance standards. This role is hybrid, requiring in-office collaboration with flexible remote options.

You will run investigations end-to-end, coach managers, and help build scalable People processes. The position offers growth into a People Business Partner track within Brex.