Employee Relations Partner: Drive Fairness & Engagement

Caterpillar Inc; Clayton (OH); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Tuition Reimbursement

Paid time off

Health Savings Account

Job summary

Caterpillar Inc. in Clayton, OH is seeking an Employee Relations Partner to promote a fair, consistent, and positive workplace across the distribution center. You will manage a variety of employee matters and partner with operations and HR to foster engagement and trust.

Ideal candidates bring experience with Workday or similar HRIS, strong investigative skills, and the ability to build relationships with employees and management while driving compliant, proactive solutions.

Qualifications

• Experience using Workday or an equivalent HRIS to document cases, track employee information, maintain records, or support HR processes.
• Demonstrated experience managing employee matters, documenting, and supporting appropriate resolution of sensitive concerns.
• Strong ability to communicate clearly, professionally, and objectively with employees, leaders, and other stakeholders, including through written summaries, recommendations, and presentations.
• Ability to assess facts, identify root causes, evaluate risk, consider stakeholder impacts, and recommend sound, practical solutions.
• Ability to establish trust and credibility with employees and management through fairness, responsiveness, discretion, and consistent follow-through.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced operational environment.
• Working knowledge of HR policies, workplace standards, documentation requirements, and applicable employment requirements.
• Ability to support leaders and employees through workplace changes, reinforce expectations, and help implement new processes, policies, or management practices.
• Ability to develop or support manager training, policy guidance, process improvement tools, and communication materials that strengthen leadership capability.

Responsibilities

• Serve as a trusted resource and advisor to leaders and employees on workplace concerns, employee experience initiatives, leadership effectiveness, and organizational culture.
• Build strong partnerships with supervisors, managers, and team leaders to promote employee engagement, accountability and positive working relationships.
• Coach leaders on effective communication, performance management, conflict resolution, employee development and workplace best practices.
• Conduct timely, thorough, objective, and well-documented investigations, and recommended action planning.
• Advise and coach managers on policies, documentation, disciplinary practices, conflict resolution, and consistent application of workplace standards.
• Develop and administer training programs, policy guidance, management tools, and communication resources that strengthen leadership capability and improve consistency in employee interactions.
• Identify trends, recurring concerns, knowledge gaps, or process issues and recommend practical solutions that support compliance, employee trust, and operational effectiveness.
• Support management efforts by helping leaders communicate expectations, reinforce accountability, and guide employees through workplace process or policy changes.
• Partner with business leaders to support change management initiatives, helping employees and leaders navigate organizational changes effectively.
• Maintain confidential, complete, and organized employee records, correspondence, and related documentation using Workday or an equivalent HR information system.
• Flex schedule as needed to support off-shift employees, leaders, investigations, meetings, or urgent employee matters.
• Use data, employee feedback, and operational insights to identify opportunities for continuous improvement and organizational effectiveness.
• Work Schedule Flexibility: Ability to flex work schedule both early and late as necessary to support multiple shift operation.

Skills

Workday HRIS

Written & Verbal Communication

Problem Solving

Relationship Building

Project & Workload Mgmt

Policy & Compliance

Change Management

Training & Policy Development

Education

Bachelor's degree in HR/Related Field

Tools

Workday

Job description

Caterpillar Inc. in Clayton, OH is seeking an Employee Relations Partner to promote a fair, consistent, and positive workplace across the distribution center. You will manage a variety of employee matters and partner with operations and HR to foster engagement and trust.

Ideal candidates bring experience with Workday or similar HRIS, strong investigative skills, and the ability to build relationships with employees and management while driving compliant, proactive solutions.