Employee Relations Partner

Caterpillar Inc.; Clayton (OH); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account (HSA)

Job summary

Caterpillar Inc. is seeking an HR professional to serve as a trusted advisor on workplace concerns and culture. You will partner with leaders to promote engagement, coach on communication and performance, and conduct investigations with thorough action planning.

The role emphasizes maintaining confidential records, developing guidance, and supporting change initiatives across a large, diverse organization. A Bachelor’s degree in HR or related field is required.

Qualifications

• Experience using Workday or an equivalent HRIS to document cases and support HR processes.
• Demonstrated experience managing employee matters, documenting, and supporting appropriate resolution.
• Strong written and verbal communication with stakeholders, including summaries and recommendations.

Responsibilities

• Serve as a trusted advisor to leaders and employees on workplace concerns and culture.
• Partner with supervisors to promote engagement, accountability and positive relationships.
• Coach leaders on communication, performance management, and conflict resolution.
• Conduct timely investigations and provide action planning.
• Advise on policies, disciplinary practices, and consistent application of standards.
• Develop training programs and policy guidance to strengthen leadership capability.
• Identify trends and propose practical improvements for compliance and effectiveness.
• Support change management and guide employees through policy changes.
• Maintain confidential employee records using Workday or equivalent.
• Flex schedule to support off-shift employees and urgent matters.
• Use data and feedback to identify opportunities for continuous improvement.

Skills

Workday experience

Employee relations

Investigation coaching

Policy guidance

Documentation

Education

Bachelor’s degree in HR or related field

Tools

Workday (HRIS)

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Human Resources

Job Description

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What You Will Do

• Serve as a trusted resource and advisor to leaders and employees on workplace concerns, employee experience initiatives, leadership effectiveness, and organizational culture.
• Build strong partnerships with supervisors, managers, and team leaders to promote employee engagement, accountability and positive working relationships.
• Coach leaders on effective communication, performance management, conflict resolution, employee development and workplace best practices.
• Conduct timely, thorough, objective, and well-documented investigations, and recommended action planning.
• Advise and coach managers on policies, documentation, disciplinary practices, conflict resolution, and consistent application of workplace standards.
• Develop and administer training programs, policy guidance, management tools, and communication resources that strengthen leadership capability and improve consistency in employee interactions.
• Identify trends, recurring concerns, knowledge gaps, or process issues and recommend practical solutions that support compliance, employee trust, and operational effectiveness.
• Support management efforts by helping leaders communicate expectations, reinforce accountability, and guide employees through workplace process or policy changes.
• Partner with business leaders to support change management initiatives, helping employees and leaders navigate organizational changes effectively.
• Maintain confidential, complete, and organized employee records, correspondence, and related documentation using Workday or an equivalent HR information system.
• Flex schedule as needed to support off-shift employees, leaders, investigations, meetings, or urgent employee matters.
• Use data, employee feedback, and operational insights to identify opportunities for continuous improvement and organizational effectiveness.
• Work Schedule Flexibility: Ability to flex work schedule both early and late as necessary to support multiple shift operation.

What You Have

• Education/Experience: Experience using Workday or an equivalent HRIS to document cases, track employee information, maintain records, or support HR processes.
• Employee Management: Demonstrated experience managing employee matters, documenting, and supporting appropriate resolution of sensitive concerns.
• Written and Verbal Communication: Strong ability to communicate clearly, professionally, and objectively with employees, leaders, and other stakeholders, including through written summaries, recommendations, and presentations.
• Problem Solving and Judgment: Ability to assess facts, identify root causes, evaluate risk, consider stakeholder impacts, and recommend sound, practical solutions.
• Relationship Building: Ability to establish trust and credibility with employees and management through fairness, responsiveness, discretion, and consistent follow-through.
• Project and Workload Management: Ability to manage multiple projects, priorities, and deadlines in a fast-paced operational environment.
• Policy and Compliance Knowledge: Working knowledge of HR policies, workplace standards, documentation requirements, and applicable employment requirements.
• Change Management: Ability to support leaders and employees through workplace changes, reinforce expectations, and help implement new processes, policies, or management practices.
• Training and Policy Development: Ability to develop or support manager training, policy guidance, process improvement tools, and communication materials that strengthen leadership capability.

What Will Set You Apart

• Bachelor’s degree in human resources, business administration, organizational leadership, or related discipline, or equivalent relevant experience.
• Experience supporting employee and leadership needs in a distribution, warehouse, manufacturing, logistics, industrial, or other complex operational environment.
• Experience developing or facilitating leadership training related to employee documentation, investigations, discipline, respectful workplace expectations, or policy application.
• Experience analyzing employee trends, identifying recurring issues, and recommending proactive solutions.
• Professional certification or continuing education in human resources, such as SHRM, HRCI, or related coursework is preferred.

Summary Pay Range

$112,710.00 - $169,060.00

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates

September 11, 2026 - September 24, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.