Employee Relations Associate

Indiana University Health; Indianapolis (IN); On-site; USD 55,000 - 82,000; Full time

Job summary

Indiana University Health is seeking an Employee Relations Associate to provide professional ER support, including employee consulting, conflict resolution, policy interpretation, and escalation to ER Investigators. The role engages with leaders on coaching, compliance, and discipline while handling confidential information with discretion.

In collaboration with the broader HR team and regional groups, you will help deliver high-quality service, advise on policy matters, and support coworkers

Qualifications

• Bachelor's degree preferred.
• 2–5+ years of proven work experience in Human Resources.
• 1–3 years of employee relations experience strongly preferred.
• Knowledge of employment law (e.g. FLSA; COBRA; ADA; FMLA; etc.).
• Outstanding interpersonal skills.
• Exceptional written and verbal communication.
• Ability to analyze data and provide insights for improvement.
• Excellent organizational skills and attention to detail.
• Strong problem-solving ability.

Responsibilities

• Provide a broad range of professional employee relations activities including employee consulting, conflict resolution, policy interpretation and triage to ER Investigator.
• Interact with leadership regarding coaching, compliance, and discipline.
• Maintain confidentiality and exercise independent discretion.
• Collaborate with HR teams to deliver high-quality customer service and representation of the department.
• Counsel and guide team members, resolve issues, and ensure policies are up to date with industry best practices.

Skills

HR experience

Employee relations

Communication

Data analysis

Organizational skills

Problem solving

Education

Bachelor's Degree

Job description

Employee Relations Associate

Employee Relations Associate.

Description

The Employee Relations (ER) Associate provides a broad range of professional employee relations activities including but not limited to employee consulting, conflict resolution, policy interpretation and triage high level employee relations concerns to the appropriate ER Investigator. Interacts with all levels of leadership regarding coaching, legal compliance, and discipline. Works with a great deal of independent discretion in decision making and execution of responsibilities while maintaining a high level of confidentiality. Works closely with the broader Employee Relations team and regional HR teams to consistently deliver high quality customer service to customers and provide professional representation of the department. Additional responsibilities may include, collaborating and communicating with team members to understand their concerns, counseling and providing guidance and support to the team members and resolving their issues, understand company policies and procedures, aides communication between leaders and team members and resolving issues, and ensuring the company’s policies are kept up to date and in line with industry best practices.

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Indiana University Health is seeking individuals who embody these values to join our Employee Relations team in the role of Employee Relations Associate.

Description

The Employee Relations (ER) Associate provides a broad range of professional employee relations activities including but not limited to employee consulting, conflict resolution, policy interpretation and triage high level employee relations concerns to the appropriate ER Investigator. Interacts with all levels of leadership regarding coaching, legal compliance, and discipline. Works with a great deal of independent discretion in decision making and execution of responsibilities while maintaining a high level of confidentiality. Works closely with the broader Employee Relations team and regional HR teams to consistently deliver high quality customer service to customers and provide professional representation of the department. Additional responsibilities may include, collaborating and communicating with team members to understand their concerns, counseling and providing guidance and support to the team members and resolving their issues, understand company policies and procedures, aides communication between leaders and team members and resolving issues, and ensuring the company’s policies are kept up to date and in line with industry best practices.

Key Relationships

Reports to: Employee Relations Manager

Direct Reports: None

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree preferred.
• 2-5+ years of proven work experience in Human Resources.
• 1-3 years of employee relations experience strongly preferred.
• Knowledge of employment law (e.g. FLSA; COBRA; ADA; FMLA; etc.).
• Outstanding interpersonal skills.
• Exceptional written and verbal communication.
• Ability to analyze data and provide insights for improvement.
• Excellent organizational skills and attention to detail.
• Strong problem-solving ability.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.