Employee Relations Advisor — Team Engagement

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Seminole Hard Rock Hotel & Casino Tampa is seeking a mid-level, exempt Team Member Relations Specialist to provide expert consultation to management on Employee Relations policies. You will support hourly Team Members, conduct sensitive investigations, and help design morale-boosting programs while upholding confidentiality and compliance.

The role requires strong communication and problem-solving skills, 2+ years ER experience (or 4+ years in lieu of a degree), and proficiency with Microsoft

Qualifications

• Minimum of 2+ years of dedicated Employee Relations experience and a Bachelor Degree. In lieu of a Bachelor’s Degree, a candidate may have 4+ years of Employee Relations experience or an equivalent combination of education and work experience.
• High School Diploma, GED, or equivalent required.
• Bachelors/Associates Degree in HR or related discipline preferred.
• PHR/SPHR Certification preferred.
• Experience in casino and/or hotel environment preferred.
• Must be computer literate.
• Proficient knowledge of Microsoft Office, specifically Outlook, Word and Excel is required.
• Must be outgoing, with strong communications skills and interpersonal skills.
• Must be able to think outside of the box and have strong problem-solving skills, understanding no two situations are exactly alike.
• Must be results driven and provide a high quality of work.
• Must be able to prioritize workload and multi-task assignments when facing a deadline. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.

Responsabilités

• Provide direction, coaching, and advising to management in interpreting and communicating Seminole Gaming’s Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues.
• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Partners with other HR professionals to develop high performance work teams.
• Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination.
• Conducts termination meetings for Manager level Team Members and below.
• Plans and executes a variety of Team Member events.
• Act as the Employer Representative for all Unemployment Appeals.
• Prepare for and participate in Team Member Board of Reviews.
• Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement.
• Assist in the preparation of the Employee Relations budget on an annual basis.
• Acts as a change agent for Seminole Hard Rock Hotel & Casino organization.
• Participate on corporate and business task teams as dictated by business needs.
• Administer the exit interview process and associated reporting.
• Maintain the Back of House (BOH) communication with up to date Team Member information and announcements.
• Assists in the coordination of the philanthropic efforts and events for Team Members.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Maintain a high level of confidentiality.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
• Other assignments as directed.

Connaissances

Employee relations

Investigation

Interpersonal skills

Communication skills

Budgeting

Policy interpretation

HR partnerships

Coaching

Compliance knowledge

Office software

Formation

Bachelor's degree

PHR/SPHR certification preferred

Outils

Microsoft Office

Outlook

Word

Excel

Description du poste

Seminole Hard Rock Hotel & Casino Tampa is seeking a mid-level, exempt Team Member Relations Specialist to provide expert consultation to management on Employee Relations policies. You will support hourly Team Members, conduct sensitive investigations, and help design morale-boosting programs while upholding confidentiality and compliance.

The role requires strong communication and problem-solving skills, 2+ years ER experience (or 4+ years in lieu of a degree), and proficiency with Microsoft