EMPLOYEE RELATIONS SPECIALIST

Seminole Gaming; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Insurance

401K

Paid time off

Annual Bonus Opportunity

Job summary

A well-known casino and hotel company located in Tampa, Florida, is seeking an Employee Relations Specialist to manage and enhance the employee experience. This mid-level role involves advising management, conducting investigations, and promoting a positive work atmosphere. The ideal candidate should have at least two years of experience in Employee Relations, knowledge of HR policies, and strong communication skills. Benefits include medical insurance, paid time off, and a vibrant work environment.

Qualifications

• Minimum of 2+ years of dedicated Employee Relations experience.
• Experience in casino and/or hotel environment preferred.
• SHRM-SCP or SHRM-CP credential preferred.

Responsibilities

• Provides direction and coaching to management on ER policies.
• Conducts Team Member related investigations on sensitive issues.
• Plans and executes Team Member events to boost morale.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Computer literacy

Ability to prioritize workload

Education

High School Diploma or equivalent

Bachelors/Associates Degree in HR or related discipline

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida and features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin\' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!

JOB DESCRIPTION

Responsibilities

Responsibilities:

Under the direction of the Manager of Employee Relations, the Employee Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. This is a mid-level, exempt position.

Essential duties include, but are not limited to:

• Provides direction, coaching, and advising to management in interpreting and communicating Seminole Gaming’s Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR.
• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Partners with other HR professionals to develop high performance work teams.
• Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination.
• Conducts termination meetings for supervisor Team Members and below.
• Plans and executes a variety of Team Member events.
• Act as the Employer Representative for all Unemployment Appeals.
• Prepare for and participate in Team Member Board of Reviews.
• Assists in the design and coordination of Team Member programs/events designed to improve or maintain morale and engagement.
• Assists in the coordination of the philanthropic efforts and events for Team Members.
• Maintain a high level of confidentiality.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
• Other assignments as directed.

Qualifications

Qualifications

• Minimum of 2+ years of dedicated Employee Relations experience. High School Diploma, GED, or equivalent required.
• Bachelors/Associates Degree in HR or related discipline preferred.
• SHRM-SCP or SHRM-CP credential preferred.
• Experience in casino and/or hotel environment preferred.
• Must be computer literate.
• Proficient knowledge of Microsoft Office, specifically Outlook, Word and Excel is required.
• Must be outgoing, with strong communications skills and interpersonal skills.
• Must be able to think outside of the box and have strong problem-solving skills, understanding no two situations are exactly alike.
• Must be results driven and provide a high quality of work.
• Must be able to prioritize workload and multi-task assignments when facing a deadline. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.

Work Environment

• The Employee Relations Specialist may be required to work evenings, weekends and holidays as business demands dictate.
• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).