Employee Relations Specialist — Casino Team Advocate

Seminole Hard Rock Support Services; Florida; On-site; USD 55,000 - 85,000; Full time

Job summary

Seminole Hard Rock Support Services is seeking a mid-level Team Member Relations Specialist to advise management on ER policies, conduct investigations, and support morale initiatives. This exempt role requires strong communication and the ability to handle sensitive issues with discretion.

Responsibilities include directing HR practices across multiple teams, partnering with colleagues, and ensuring compliance with applicable regulations.

Qualifications

• Minimum of 2+ years of dedicated Employee Relations experience.
• Bachelor Degree required; four+ years ER experience acceptable in lieu of degree.
• Strong communication and interpersonal skills; English proficiency essential.
• Proficient in Microsoft Office; computer literate.
• Casino/hotel environment experience preferred.

Responsibilities

• Provide expert consultation to management on ER policies and practices.
• Investigate team member issues, including sensitive harassment and discrimination cases.
• Partner with HR to develop high performance work teams and morale programs.
• Assist in budget planning for Employee Relations activities.
• Lead exit interviews and report findings to leadership.

Skills

Employee relations

Policy interpretation

Communication

Interpersonal skills

Problem solving

Education

Bachelor Degree

High School Diploma or GED

PHR/SPHR Certification

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Seminole Hard Rock Support Services is seeking a mid-level Team Member Relations Specialist to advise management on ER policies, conduct investigations, and support morale initiatives. This exempt role requires strong communication and the ability to handle sensitive issues with discretion.

Responsibilities include directing HR practices across multiple teams, partnering with colleagues, and ensuring compliance with applicable regulations.