Employee-Owner Front-End Leader

Homeland-Stores; Shawnee (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Homeland is seeking a Front-End Manager to lead the store’s front-end team and ensure exceptional customer service in a fast-paced environment. You will oversee hiring, scheduling, training, and performance of front-end staff, while maintaining safety and cash-handling procedures.

The role emphasizes teamwork and STAR-based customer interactions. The ideal candidate has supervisory experience and a track record of delivering top-level service.

Qualifications

• High school diploma or equivalent required.
• Prior supervisory experience preferred.
• Cashier experience required or preferred.
• Excellent interpersonal skills and teamwork.

Responsibilities

• Greet and supervise front-end customers and handle questions/requests/complaints.
• Develop weekly labor schedule for front-end staff.
• Monitor front-end service and allocate extra help or express lanes.
• Ensure opening/closing cash handling procedures.
• Supervise checkout and bagging of customer purchases.
• Ensure compliance with safety rules and company policies.
• Hire, discipline, promote, and evaluate front-end personnel.

Skills

Customer service

Supervisory experience

Cashier experience

Team leadership

Education

High School Diploma or Equivalent

Tools

POS System

Cash register

Job description

Homeland is seeking a Front-End Manager to lead the store’s front-end team and ensure exceptional customer service in a fast-paced environment. You will oversee hiring, scheduling, training, and performance of front-end staff, while maintaining safety and cash-handling procedures.

The role emphasizes teamwork and STAR-based customer interactions. The ideal candidate has supervisory experience and a track record of delivering top-level service.