Employee-Owned Location Support Specialist

The Kendall Group; Kochville Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kendall Group is seeking a Location Support Representative to be the first point of contact for customers and callers. This role involves greeting customers, directing calls, and supporting office processes in a collaborative team environment.

You will use Microsoft Office regularly, manage multiple tasks, and help maintain accurate records and reports. Strong communication and teamwork are essential for success in this on-site position at our Michigan location.

Qualifications

• 2 years of receptionist/office assistant experience.
• High School Diploma or GED.
• Familiarity with a multi-line switchboard and Microsoft Office (Excel, Word, Teams).
• Strong verbal, written communication and interpersonal skills.

Responsibilities

• Direct incoming calls.
• Greet customers.
• Utilize Microsoft Office systems.
• Maintain and support business processes.
• Process payments.
• Establish relationships with customers and team members.
• Create detailed reports.
• Perform other duties as assigned.

Skills

Communication skills

Time management

Teamwork

Organizational skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

The Kendall Group is seeking a Location Support Representative to be the first point of contact for customers and callers. This role involves greeting customers, directing calls, and supporting office processes in a collaborative team environment.

You will use Microsoft Office regularly, manage multiple tasks, and help maintain accurate records and reports. Strong communication and teamwork are essential for success in this on-site position at our Michigan location.