Employee-Owned Lead Technician: Repairs & Troubleshooting

PERRY proTECH; Lima (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Job summary

PERRY proTECH, based in Lima, OH, is seeking a Lead Technician to guide the preparation, customization, and repair of various office technology products while ensuring a quality customer experience. This role emphasizes ownership, collaboration, and a strong service mindset.

As an employee-owned company, we value growth, recognition, and a future you help build. The Lead Technician will work with a team to meet high demand, perform complex assemblies, test equipment, and provide after-hours

Qualifications

• Demonstrated analytical abilities and problem-solving skills.
• Self-motivation, flexibility, and initiative.
• Excellent verbal and written communication skills.
• Strong focus on customer service and client satisfaction.
• 2 years' experience troubleshooting electronics equipment.
• Must pass IDOT/ODOT Physical.
• Ability to lift up to 50 lbs.

Responsibilities

• Support team during high demand periods and assist with complex assemblies.
• Prepare, customize, and repair office technology products per standards.
• Inspect equipment and run tests to ensure proper operation.
• Troubleshoot and repair faulty equipment with manuals and team support.
• Provide after-hours service to maintain client uptime.

Skills

Analytical abilities

Self-motivated

Communication skills

Customer service

Troubleshooting electronics

Team collaboration

Physical stamina

Job description

PERRY proTECH, based in Lima, OH, is seeking a Lead Technician to guide the preparation, customization, and repair of various office technology products while ensuring a quality customer experience. This role emphasizes ownership, collaboration, and a strong service mindset.

As an employee-owned company, we value growth, recognition, and a future you help build. The Lead Technician will work with a team to meet high demand, perform complex assemblies, test equipment, and provide after-hours