Employee-Owned Auto Service Advisor

Sullivan Tire And Auto Service; Saugus (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac.

Employee Owned ESOP Retirement Plan

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service is seeking a Service Advisor to focus on customer service excellence and to assist customers with tire and auto service needs. The role emphasizes greeting customers, understanding their needs, and scheduling services.

The ideal candidate will have retail customer service experience, strong phone skills, and a willingness to work in a fast-paced automotive environment. Health benefits, ESOP, and retirement plans are offered.

Qualifications

• High school diploma or equivalent
• Customer service experience in a retail environment
• Strong telephone skills
• Understanding the tire and auto service industry is a plus
• A proven sales track record in an automotive environment is a plus
• Dependable transportation

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Telephone skills

Sales experience

Dependable transportation

Automotive industry knowledge

Education

High school diploma

Job description

Sullivan Tire And Auto Service is seeking a Service Advisor to focus on customer service excellence and to assist customers with tire and auto service needs. The role emphasizes greeting customers, understanding their needs, and scheduling services.

The ideal candidate will have retail customer service experience, strong phone skills, and a willingness to work in a fast-paced automotive environment. Health benefits, ESOP, and retirement plans are offered.