Customer-Focused Service Advisor (ESOP) - Auto & Tire

Sullivan Tire & Auto Service; Kingston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance including Medical, VS

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac.

Employee Owned ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Massachusetts is seeking a Service Advisor focused on delivering great customer service and building loyal customers. The role involves greeting customers, presenting tire and service options, scheduling appointments, and guiding customers through repairs.

Ideal candidates will have a high school diploma, retail customer service experience, strong phone skills, and a proven automotive sales track record.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Sales (automotive)

Strong telephone skills

Automotive knowledge

Education

High school diploma or equivalen

Job description

Sullivan Tire & Auto Service in Massachusetts is seeking a Service Advisor focused on delivering great customer service and building loyal customers. The role involves greeting customers, presenting tire and service options, scheduling appointments, and guiding customers through repairs.

Ideal candidates will have a high school diploma, retail customer service experience, strong phone skills, and a proven automotive sales track record.