Customer-Centric Service Advisor – Employee-Owned Benefits

Sullivan Tire And Auto Service; Hyannis (MA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Holidays

Discounted Services

ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service is seeking a Service Advisor to deliver exceptional customer service, greet customers, and address tire and auto service needs. The role emphasizes scheduling appointments, providing product information, and building a loyal customer base in a fast-paced retail environment.

Requirements include a high school diploma or equivalent, strong telephone skills, dependability, and a future sales track record in automotive settings.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Telephone skills

Greet customers

Product information

Foster positive environment

Loyal customer base

Education

High school diploma or equivalent

Job description

Sullivan Tire And Auto Service is seeking a Service Advisor to deliver exceptional customer service, greet customers, and address tire and auto service needs. The role emphasizes scheduling appointments, providing product information, and building a loyal customer base in a fast-paced retail environment.

Requirements include a high school diploma or equivalent, strong telephone skills, dependability, and a future sales track record in automotive settings.