Customer-Centric Auto Service Advisor (Employee-Owned)

Sullivan Tire & Auto Service; Sandwich (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Owned ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Massachusetts is seeking a Service Advisor dedicated to delivering outstanding customer service. You will greet customers, assess needs, explain options, schedule appointments, and guide tire and auto service decisions to ensure customer satisfaction.

The ideal candidate has a high school diploma or equivalent, retail customer service experience, and strong telephone skills. Understanding the tire and auto service industry is a plus, as is a proven sales track in

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Dependable transportation.
• Understanding the tire and auto service industry is a plus.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Telephone skills

Transportation

Auto service knowledge

Sales in auto

Education

High School Diploma or equivalent

Job description

Sullivan Tire & Auto Service in Massachusetts is seeking a Service Advisor dedicated to delivering outstanding customer service. You will greet customers, assess needs, explain options, schedule appointments, and guide tire and auto service decisions to ensure customer satisfaction.

The ideal candidate has a high school diploma or equivalent, retail customer service experience, and strong telephone skills. Understanding the tire and auto service industry is a plus, as is a proven sales track in