Auto Service Advisor - Employee-Owned, Customer-Focused

Sullivan Tire And Auto Service; Sandwich (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance (Medical, Vision, and

Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac…

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in Massachusetts is seeking a Service Advisor focused on delivering excellent customer service. The role involves greeting customers, assessing needs, and coordinating tire and auto service appointments.

The position emphasizes building a loyal customer base, maintaining a friendly environment, and leveraging product knowledge to inform customers. Prior retail customer service and some automotive sales experience are a plus.

Qualifications

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Telephone skills

Sales experience

Retail environment

Education

High school diploma or equivalent

Job description

Sullivan Tire And Auto Service in Massachusetts is seeking a Service Advisor focused on delivering excellent customer service. The role involves greeting customers, assessing needs, and coordinating tire and auto service appointments.

The position emphasizes building a loyal customer base, maintaining a friendly environment, and leveraging product knowledge to inform customers. Prior retail customer service and some automotive sales experience are a plus.