Customer-First Auto & Tire Service Advisor (ESOP)

Sullivan Tire Co.; Canton (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Paid holidays, personal time, vacation

Discounted services

ESOP retirement plan

Flexible spending

401(k) with company match

Tuition reimbursement

Job summary

Sullivan Tire Co. is seeking a Service Advisor to deliver exceptional customer service and drive tire and auto service sales in our service department. The role focuses on greeting customers, assessing needs, and guiding them to appropriate products and services.

Ideal candidates have retail customer service experience, strong communication skills, and a basic understanding of tires and auto services. This on-site role offers employee ownership benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Sales

Telephone skills

Retail experience

Auto industry knowledge

Dependable transportation

Sales track record (auto)

Education

High school diploma or equivalent

Job description

Sullivan Tire Co. is seeking a Service Advisor to deliver exceptional customer service and drive tire and auto service sales in our service department. The role focuses on greeting customers, assessing needs, and guiding them to appropriate products and services.

Ideal candidates have retail customer service experience, strong communication skills, and a basic understanding of tires and auto services. This on-site role offers employee ownership benefits and opportunities for growth.