Customer-Driven Auto & Tire Service Advisor

Sullivan Tire & Auto Service

Saugus (MA)

On-site

USD 38,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance
Life Insurance
Disability Insurance
Paid Holidays
Personal Time
Vacation Time
Discounted Services
ESOP Retirement Plan
Flexible Spending
401(k) Match
Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Massachusetts is hiring a Service Advisor who focuses on delivering outstanding customer service. You will greet customers, identify needs, provide product information, schedule appointments, and guide tire and auto service decisions.

The role emphasizes building a loyal customer base, maintaining a friendly environment, and leveraging a proven sales record in automotive settings. Eligible health, retirement, and education benefits are provided.

Qualifications

  • High school diploma or equivalent
  • Customer service experience in a retail environment
  • Strong telephone skills
  • Dependable transportation
  • Understanding the tire and auto service industry is a plus
  • Proven sales track record in automotive environment is a plus

Responsibilities

  • Greet customers and assess their needs
  • Provide product information and schedule appointments
  • Handle tire and auto service needs
  • Build a loyal customer base
  • Maintain a positive, friendly environment

Skills

Customer service
Greet customers
Sales experience
Phone skills
Retail environment experience
Knowledge of tires/auto service

Education

High school diploma

Tools

POS system

Job description

Sullivan Tire & Auto Service in Massachusetts is hiring a Service Advisor who focuses on delivering outstanding customer service. You will greet customers, identify needs, provide product information, schedule appointments, and guide tire and auto service decisions.

The role emphasizes building a loyal customer base, maintaining a friendly environment, and leveraging a proven sales record in automotive settings. Eligible health, retirement, and education benefits are provided.

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