Employee Operations & Compliance Coordinator

Advocate access NW; Saint Helens (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid leave

Paid holidays

Medical insurance

401(k) retirement match

Bonus eligibility

Job summary

Advocate Access NW is seeking an Employee Operations Advocate to coordinate employee scheduling, monitor service authorizations, and administer training assignments and compliance follow-up. You will also support benefits administration and other employee-related operational tasks while ensuring timely information and accurate processes across departments.

The role requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple responsibilities and

Qualifications

• Strong organizational and time-management skills to manage multiple recurring deadlines.
• Excellent attention to detail and ability to maintain accurate records and reports.
• Strong written and verbal communication skills to set expectations and address incomplete requirements.
• Proficiency with Microsoft Office applications, especially Excel and Outlook.
• Ability to learn and use scheduling, training, timekeeping, and reporting platforms.

Responsibilities

• Coordinate employee scheduling and maintain weekly schedules.
• Monitor service authorizations and communicate usage updates to members and DSPs.
• Assign training and monitor expirations, deadlines, and overdue tasks.
• Coordinate monthly MMSR launches and ensure timely completion of reports.
• Pull and organize reports for quarterly DSP minimum-hour compliance checks.
• Assist with benefits administration and enrollment communications.
• Maintain accurate records and protect confidential information.

Skills

Organizational skills

Attention to detail

Communication

Time management

Confidentiality

Problem solving

Collaboration

Tools

Excel

Outlook

Paylocity

SharePoint

Job description

Advocate Access NW is seeking an Employee Operations Advocate to coordinate employee scheduling, monitor service authorizations, and administer training assignments and compliance follow-up. You will also support benefits administration and other employee-related operational tasks while ensuring timely information and accurate processes across departments.

The role requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple responsibilities and