Program Operations & Member Support Advocate

Advocate access NW; Saint Helens (OR); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, Vision, and Dental insurance

401(k) retirement match

Bonus

Job summary

Advocate access NW is seeking an Agency Support Advocate to serve as a central program assistant, ensuring smooth operation and support of program activities, members, and personnel. The role includes QA reviews, special projects, and after-hours urgent support as needed.

Responsibilities include administrative support for leadership, meeting notes, reporting, scheduling, and coordinating program logistics.

Qualifications

• Associates degree or equivalent in Office Administration, Human Services, or related field.
• 2+ years of experience in an administrative, executive assistant, or operations support role.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Provide program support and quality assurance across operational systems.
• Serve as administrative support for program leadership, including meeting notes and reports.
• Coordinate special projects and event planning, ensuring logistics and communications.
• Act as liaison between program staff, administration, and external contacts.
• Draft and manage agency documents, maintain confidentiality, and handle filing and procurement.

Skills

Interpersonal skills

Organizational skills

Education

Associates degree or equivalent in Office Administration/related field

Tools

SharePoint

Excel

Outlook

Microsoft Office 365

Job description

Advocate access NW is seeking an Agency Support Advocate to serve as a central program assistant, ensuring smooth operation and support of program activities, members, and personnel. The role includes QA reviews, special projects, and after-hours urgent support as needed.

Responsibilities include administrative support for leadership, meeting notes, reporting, scheduling, and coordinating program logistics.