Employee & Labor Relations Analyst: Grievance & Compliance

San José State University; San Jose (CA); Presencial; USD 58.000 - 62.000; Jornada completa

Descripción de la vacante

San José State University is seeking an Employee/Labor Relations Analyst to assist in researching and investigating claims within employee and labor relations. The role supports ensuring compliance with federal, state, and local affirmative action laws, and aids in mediation, grievance responses, and training delivery.

Reporting to the Director of Academic Employee Relations and supervised by the Senior Analyst, you will advise supervisors on disciplinary actions, grievance processes, and

Formación

• Knowledge of human resources methods in a unionized environment.
• Basic knowledge of federal and state EE/EEO/AA laws.
• Excellent customer service and public relations skills.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to take accurate notes.
• Ability to conduct research and gather relevant facts.
• Ability to communicate professionally with constituents.
• Ability to interpret collective bargaining agreements.
• Experience conducting investigations.

Responsabilidades

• Conduct intakes for concerns related to academic student employees, staff and faculty, and draft responses to complainants.
• Gather, prepare and analyze data for grievance processing, mediation, arbitration, fact-finding and employee relations activities.
• Assist management in preparing the University’s position for investigations by EEOC, CRD, OCR, Labor Commissioner and others.
• Gather and summarize data and draft responses to information requests related to grievances and discipline cases.
• Research and summarize current issues and past history for management’s responses to grievances.
• Draft settlement agreements and grievance responses.
• Research issues with the Chancellor’s Office or other agencies related to contract interpretation/administration.
• Conduct intake sessions to determine the nature of the complaint and advise clients on next steps.
• Schedule meetings and send pertinent materials.
• Provide administrative support for investigations related to grievances and OCC.
• Assist in preparing reports and draft grievance responses and complaint findings.
• Consult with supervisors and managers on disciplinary actions, grievance processes, and CSU policies.
• Ensure evaluations are correct before inputting information into the system and guide corrections.

Conocimientos

Unionized HR

EEO laws

Customer service

Organization

Disciplinary actions

CBA interpretation

Investigation

Confidentiality

Educación

Bachelor’s degree

Descripción del empleo

San José State University is seeking an Employee/Labor Relations Analyst to assist in researching and investigating claims within employee and labor relations. The role supports ensuring compliance with federal, state, and local affirmative action laws, and aids in mediation, grievance responses, and training delivery.

Reporting to the Director of Academic Employee Relations and supervised by the Senior Analyst, you will advise supervisors on disciplinary actions, grievance processes, and