Employee Experience & Onboarding Specialist

Hillcrest Health & Living; Bellevue (NE); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Home Office environment

Health, vision, and life insurance

Job summary

Hillcrest Health & Living is seeking a Team Member Services Specialist to support the Home Office HR team in Bellevue, NE. You will assist with onboarding, benefits, leaves, and employee records while maintaining high service standards and confidentiality.

The role requires 1–2 years of HR Generalist experience, strong communication skills, and a proactive, detail-oriented approach to complex employee processes. A home-office setting supports flexible, responsive HR service.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of HR Generalist or similar broad HR experience preferred.
• Experience supporting HR functions such as onboarding, benefits, employee records, leaves, recruiting, or employee support strongly preferred.

Responsibilities

• Facilitate post-offer and pre-onboarding activities for new team members.
• Support the new-hire process and help ensure required items are completed accurately and on time.
• Assist with the setup and delivery of General Onboarding.
• Support new team members with required documents, photos, and onboarding-related questions.
• Maintain accurate and organized team member records and files.
• Process team member information accurately and efficiently within HR systems.
• Support payroll-related updates, education records, benefit information, and other employee-data changes.
• Assist team members with benefit questions and enrollment.
• Process benefit deductions, COBRA-related items, and associated billing.
• Support team members and leaders with FMLA and leave-of-absence processes.
• Assist with Workers’ Compensation and unemployment administration.
• Conduct exit interviews with departing team members.
• Prepare and distribute recurring HR and operational reports.
• Track items such as performance reviews, required notices, and other team member-related deadlines.
• Respond to team member and leader questions in a timely, professional, and approachable manner.
• Research questions and issues rather than simply passing them along.
• Use critical thinking to identify the right next step when the answer is not immediately clear.
• Maintain confidentiality when working with sensitive team member information.
• Identify opportunities to improve HR processes, documentation, and the overall team member experience.
• Step in and help wherever needed to support the Team Member Services department.

Skills

HR generalist experience

service mindset

communication skills

confidentiality

attention to detail

multi-tasking

problem solving

Education

High school diploma or equivalent

1–2 years HR Generalist experience

Tools

HRIS

Job description

Hillcrest Health & Living is seeking a Team Member Services Specialist to support the Home Office HR team in Bellevue, NE. You will assist with onboarding, benefits, leaves, and employee records while maintaining high service standards and confidentiality.

The role requires 1–2 years of HR Generalist experience, strong communication skills, and a proactive, detail-oriented approach to complex employee processes. A home-office setting supports flexible, responsive HR service.